At Handmadekindcust, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tailoring and repair services.
Information We Collect
When you use our tailoring services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you contact us or book a fitting appointment.
- Measurement Data: Body measurements and fitting notes taken during consultations to provide our tailoring services.
- Garment Information: Details about garments you bring in for alterations or repairs, including fabric type, size, and specific requirements.
- Communication Records: Correspondence, inquiries, and feedback you provide through our contact forms or in-person consultations.
- Payment Information: Transaction details for tailoring services, though we do not store full payment card information.
How We Use Your Information
We use the information we collect to:
- Provide tailoring services, including custom dressmaking, alterations, and repairs.
- Schedule and manage fitting appointments and consultations.
- Communicate with you about your garments, appointments, and service updates.
- Process payments and manage service transactions.
- Maintain records of your garments and preferences for future tailoring needs.
- Improve our services and customer experience.
- Comply with legal obligations and protect our rights.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent for specific purposes.
- To comply with legal obligations or respond to lawful requests from authorities.
- To protect our rights, property, or safety, or that of our customers.
- With service providers who assist us in operating our business, such as payment processors, under strict confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of physical records and digital data encryption where applicable.
Your Rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and operational requirements.
- Object to certain processing of your information.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided in the Contact section below.
Retention of Information
We retain your personal information for as long as necessary to provide our tailoring services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Measurement data and garment records may be retained to assist with future tailoring needs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Handmadekindcust
Meriton precinct retail, 537, shop 14/551 George St, Sydney NSW 2000, Australia
Phone: +61292648868
Email: info@handmadekindcust.cv